john wrote on 12-01-2011

mr

Warning!!!...Do Not Use This Company Or Dave the owner for any work what so ever!!!.. ! Before I sent my Intercooler to radicool I called Dave before hand 3 time to ask when my part would be looked at & he told me the same day it arrives!! 3 weeks later and countless number of phone calls not returned I managed to actually track Dave down & got the responce that It was intercooler day tomorrow! 3 weeks after the part arrived!! 2 days later with no call from Dave I called again to get the exact same responce!!Its intercooler day tommorrow!! Loosing the will to live I gave dave 2 more days then called again!! with him telling me it has been sealed and awaiting pressure testing! and will be back with me for the weekend! with it being wednesday already I held no hope what so ever & glad I didnt as again no phone call from Dave and I couldnt get in contact with him untill the following tuesday! This guy returns no calls what so ever & does not answer his phone!! i am now 7 weeks down the line and still with no part and nothing but excuses from Dave, he now wont even communicate at all and refuses to appologise and send my part back unfixed!!.. Throughout this whole period I have been nothing but understanding but this guy has no care or consideration for his customers what so ever!!! and I wish I never found him on google in the first place and had listened to other dealers such as Fastrads & Champion Radiators!!!!!!!!!!!!